Posted by: zyxo | March 5, 2008

The eleven deadliest sins of KM

I stumbled upon this 1998 article of Liam Fahey and Laurence Prusak called “The eleven deadliest sins of Knowledge Management.” Although the article is 10 years old, I think it is still up to date. Here the list of sins :

1: Not developing a working definition of knowledge
2: Emphasizing knowledge stock to the detriment of knowledge flow
3: Viewing knowledge as existing predominantly outside the heads of individuals
4: Not understanding that a fundamental intermediate purpose of managing knowledge is to create shared context
5: Paying little attention to the role and importance of tacit knowledge
6: Disentangling knowledge from its uses
7: Downplaying thinking and reasoning
8: Focusing on the past and the present and not the future
9: Failing to recognize the importance of experimentation
10: Substituting technological contact for human interface
11: Seeking to develop direct measures of knowledge

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